Help & Advice

If your question isn't answered here then please contact us.

What are the delivery charges?
You can find our delivery charges on our delivery page.

Can I place an order by telephone?
Unfortunately at present we cannot accept payment over the phone, however if you need assistance with your order you may phone us between 9am and 5.00pm UK time on 0333 241 69 69.

Is the payment system secure?
We use the Sagepay secure payment system. We do not store any credit card details as all payment processing is carried out by Sagepay.

What is your returns policy?
Our returns policy can be found on our returns page.

How do I contact Harmony Store?
All of our contact details can be found on our contact us page.

Harmony and the environment

Under the Waste Battery Regulations, Harmonystore.co.uk are required to provide a recycling facility for used batteries. While we are happy to provide this service, DEFRA advises that it is unsafe to send used batteries through the post.

Harmony cares about the environment and believes that batteries should be disposed of safely and correctly. The easiest way to do this is to find a battery recycling facility that is local to you. Find this information at www.recyclenow.com. Many large supermarkets and shops also provide battery recycle bins, so you can drop them off with your weekly shop.