Customer Commitment

Our business is to ensure that Harmony customers leave feeling satisfied. Here are 10 reasons why shopping with Harmony Store once will leave you wanting more...

1. Experience
Harmony have been part of the adult industry for over 15 years. That's more than enough time for us to learn the ropes and perfect our technique.

2. Free Delivery
On all orders over £20.

Free next working day delivery on all orders over £100.

3. Click & Collect
Harmony are a bricks and mortar company, as well as being online. This means we can offer a click and collect service in store if you don't want the delivery to go to your home.

Experienced sales staff are employed in all Harmony Store shops and are more than happy to offer face to face advice on the products we sell.

4. Discreet Packaging
All orders are delivered in plain boxes or envelopes, with no visable reference to Harmony Store.

If paying with a credit or debit card it will show as HS Trading on your statement, so there is no indication as to the nature of your purchase.

5. Secure Service
Shop with confidence online. HarmonyStore.co.uk employs SagePay to process all online transactions, so sensitive details are kept secure.

6. Free Returns - No Questions
If for some reason you are not happy with a product from HarmonyStore.co.uk, you may return it unused and unopened within 30 days of purchase at no extra cost to you and get a full refund.

We offer a 12 month warranty on all of our items if there is a fault. A replacement, or refund, can be arranged.

7. Order Anywhere
We deliver all over the UK and most of Europe.

8. Always in Stock
We do not operate a backorder system. It is only possible to order items that are available and the stock status of every product is clearly displayed. We won't leave you waiting!

9. Very Social
Without you, our customers, we're nothing, which is why we have made it as easy as possible to get hold of us. Call us 020 8559 2736, email us enquiries@harmonystore.co.uk, find us on Twitter @harmonystoreuk, find and 'LIKE' us on Facebook by searching Harmony-Store, or leave us a message on the blog.

10. Your Views Matter
Post a review of a product and we will always display it - whether good or bad. Not only does it help guide other customers and build a sense of community, but it lets us know what works for you and what doesn't, because we're always ready to listen and work on improving your experience.